Privacy Policy
Welcome to Zelaya Swimwear. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from zelayazelaya.com.
If you have any questions or concerns, please contact us at support@zelayazelaya.com or +971 56 559 8189.
1. Information We Collect
When you visit our website or shop with us, we may collect the following information:
a) Personal Information
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party gateways like Stripe, PayPal, etc.)
b) Technical Data
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IP address
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Browser type
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Device information
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Time zone
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Cookies and browsing behavior on our site
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order updates and promotional emails (if opted in)
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Improve our website functionality and user experience
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Prevent fraud and ensure website security
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Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information.
We may share your data with trusted third-party services only when necessary, including:
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Payment processors
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Shipping and logistics providers
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Email marketing platforms (e.g., Mailchimp, Klaviyo)
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Website analytics tools (e.g., Google Analytics)
All third parties are required to protect your information in compliance with privacy regulations.
4. Your Data Protection Rights
Depending on your location, you may have the following rights:
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Access your personal data
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Correct inaccurate or incomplete data
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Delete your data ("right to be forgotten")
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Object to processing for direct marketing
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Withdraw consent at any time
To exercise any of these rights, contact us at support@zelayazelaya.com
5. Cookies and Tracking Technologies
We use cookies to:
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Keep your shopping cart updated
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Analyze website traffic and behavior
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Personalize content and offers
You can manage or disable cookies in your browser settings.
6. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. This includes SSL encryption, secure payment gateways, and limited access to personal data.
7. International Transfers
As an online brand based in the UAE, your information may be stored or processed outside your country. We ensure that any such transfers comply with applicable data protection laws.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a data request, please contact us at:
Zelaya Swimwear
Email: support@zelayazelaya.com
Website: www.zelayazelaya.com